Conflicting SMS over the limit credit

I am frankly getting so fed-up with the service from Nedbank that I am considering taking my money elsewhere. I receive an SMS every seven days with conflicting reports of over the limit credit. Makes me wonder whether this is not a ****!<br> <br> Personal banker offers supposedly lower internet banking charges but is unable to provide an understandable comparison of old charges to new charges in a simple side to side comparison!