Computer says no

So Nedbank, what has happened to common sense, having recently app**** for a credit increase and being told over the phone it has been agreed only to to get a call this morning to be told it's been declined. Now whilst I appreciate you need to make sure customers can pay any money borrowed back I have had this card for several years and have always cleared the balance. I have a large amount of money in a Nedbank account so paying back isn't a problem. I do live and work abroad currently but will be returning to SA in February where I will transfer all investments and savings to a bank that will treat me as a person and not just a number on a computer. <br> <br> How many customers do you lend to that never pay their cards off or is that maybe the problem you don't make any money off of me.