Completely no ethics and sense of Customer Service!!!!!!

Completely no ethics and sense of Customer Service!!!!!!

I tried for several days to access my account, but couldn't. Phone several HUNDRED times and joined their VERY UNHELPFUL Nedbank chats! I had both been retrenched, and my mother had passed away in the Same timeframe. After DAYS and DAYS of BATTLING TO FIND SOMEONE WHO KNEW *** was actually going on. Turns out, that I had got an unusually large sum of money into my account in a short time period (From my retrenchment and mothers passing)! AND THEY JUST FROZE MY ACCOUNT. FOR days and days on end! Couldn't buy, food, get Petrol, or buy more airtime to keep phoning the incompetant people that they are, since they just NEVER phoned me back! I could NOT DO ANYTHING!!!!! Eventually sat for 2 HOURS at the Bank. And it still wasn't sorted!!!! Even after they promised to phone me, after that wait!!! Guess what, I AGAIN Had to call them to find out what was going on!!!!!

Tried to get SOMETHING TO EAT FOR DINNER! STILL CANNOT ACCESS MY ACCOUNT!

They are completely incompetant and useless, unthoughtful people. If one of their people who Initially just to "FREEZE" the account that sat on their High and mighty chairs, in their offices-paid for by their clients!!!, had chosen to find out circumstances, but PHONING their clients first, it would never have turned out like this!

As soon as I have access to my bank account! I can promise you, the first thing I will do IS CHANGE Banks, then get something to eat, before I go and sit at a lawyers office, for them making me go days and days on end without food and still no access to MY MONEY!!! I DO NOT OWE THEN 1 SINGLE BLACK NICKEL IN LIFE!

They don't want Customers, they want people who's money they are trying to withold from them!!!!!!!