complete *******!
<p>bought airtime via internet banking however it was never transferred into my mobile phone account...but the funds got deducted from my bank account...i then went to da bank to consult, i was then told to wait for 3 to 5 working days..for the matter to be resolved...its a week now still no responce or feed back of any type.</p>
Dear Muziwakhe Muzi
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Muziwakhe Muzi
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team