1 reviews | Active since Jul 2015
Complete disregard for person's circumstances
I am travelling oversees and made purchases on my Credit Card. Nedbank, without calling me or trying to contact me decided to Block my Credit Card.
I am now left in a foreign country without any means of payment for food or accommodation and transport.
This is an absolute disregard for person's circumstances in the foreign country.
I have specified on the app that I will be travelling and specified the countries. So Nedbank is well aware of where the card was used. Yet they simply decided to cause me massive embarrassment and problems.
CARD ***** CAUTION HOLD send me an e-mail. I rep**** back to request that they unblock my card immediately. This was not done. They simply keep saying "sorry for causing you inconvenience".
There is no attempt from Nedbank to resolve my issue and I am now stuck without any means of payment.
This is just the most atrocious treatment from the bank I have been with for over 20 years.
