1 reviews | Active since Jan 2016

13 Apr 2016, 11:47

Complaints

I send nedbank send imali to wrong number by mistake and when I got to the branch they can't help it is my loss. The number I send to has been off since morning. I can tell the number hasnt withdrawn. Now Nedbank tell me they can't reverse, while all the other banks can, what nonsense is that? I've been with nedbank for long to be hearing such things. I'm totally not happy with their service. It is better I switch to a bank were my concerns will be looked after.

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Replies (1)
Nedbank
Nedbank's reply13 Apr 2016, 12:41
Official
Hello Morakekoketso,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team