Complaints

Nedbank has introduced miney app were customers can do their transactions like transferring miney reversal of debit orders and many more and reason behind the money app is to create less interact with customer care but honestly speaking their money app it's useless nothing function they way they keep on saying been doing debit order reversals on money app out of 8 debit order did on the money app 1% of it went through successfully the rest ddint go through had to call in customer care to do it manually so guess it's time they go back to the drawing board and review function of miney app cause clearly they not working

I have reversed debit oder yesterday which was my last day to do it and I did on the money app it gave me option to reverse it bt to my surprise the money is not back into my account called in private clients banking this morning to assist with reversal of the debit oder the agent by the name of Anelie told me system it's giving her error message because today it's day 40 means I can't reverse it n don't think it's my problem cause did in time on thier stupid money app which they recommend to each one of thwier customers so I need nedbank go and make reversal of the debit oder how that's none of my concerns cause I did it in time to so wat ever call stupid money app

And can someone contact me on *** my Name is Donald one of your private clients