Complaint

For the past 3 weeks my NDBPL account was debited 4 times , every time I enquirer about this incident, am told that its a system error and they will fix it. Then again out of nowhere am debited again, and they say that my debit order dates was changed but they will resolve it for me. This process is tiring and not sure if my personal details are secured. I’ve been bank with Nedbank for the past 10 years now and am not sure if a future with them going forward. My debit orders are paid back and within hours the same amount then goes off. No one has answer and it is quite frustrating.***