HS
Hilary S
1 reviews | Active since Jun 2019
21 May 2021, 13:44
Complaint
I was out shopping on 13 May and at the paypoint I was informed that my card was blocked. When I got home I called the customer care center and they informed me that the card was blocked as Nedbank will no longer be using the card issued to me. I cannot believe that this was done without notification beforehand. My complaint was logged and I received calls from the customer service department and still no answers. Truly disappointing service!
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Hilary S's updateReviewer Update
25 May 2021, 11:42My complaint has been resolved. Today I
spoke to a lady Nompumelelo at the Account closure department and must commend her for excellent service. Thank you.
spoke to a lady Nompumelelo at the Account closure department and must commend her for excellent service. Thank you.
HS
Hilary S's update25 May 2021, 11:42
Reviewer Update
My complaint has been resolved. Today I
spoke to a lady Nompumelelo at the Account closure department and must commend her for excellent service. Thank you.
spoke to a lady Nompumelelo at the Account closure department and must commend her for excellent service. Thank you.