***** COMPLAINT

***** COMITTED ON OUR BUSINESS ACCOUNT - NEDBANK DID A RECALL BUT THE *****S STILL MANAGED TO STEEL OVER 40 000 RANDS FROM US .

WE CHANGED A SUPPLIERS BANK DETAILS AND WHEN WE DID THE TRANSFER WE RELIASED THIS WAS WRONG AND REPROTED A FRUAD CASE EMEDIATLY AT NEDBANK .THEY DID A RECALL ON BOTH TRANSACTIONS , HOWEVER THEY GAVE US A LAME EXCUSE ON WHY THE MONEY CLEARED FROM THEM TO FNB . IT SEEMS LIKE THEY ARE WELL AWRAE OF THE FRUAD COMIITED ACROSS SA BUT THEY DO NOTHING TO PROTECT THERE OWN CUSTOMERS. WE EXPRESSED OUT FRUSTARTION AND NO ONE BOTHER TO EMAIL US BACK OR EVEN RESPOND OUR COMPLAINT . I WOULD NOT RECOMMEND NEDBANK . I SEE MY OWN BANKER NEVER AND SHE NEVER GIVES ANY VALUBLE FEEDBACK OR PHONES US . EVEN WHEN THEIR INFERIOR BANK CARD MALFUNCTION THEY CHERGE YOU . SHE COULD NOT EVEN GET THAT MONEY BACK . IF YOU WANT THE BAD SERVICE GIVE THEM A CALL .I WANT THE FRUAD DEPARTMENT OR SENOIR TO CONATCT US . WE DONT LET THIS REST AND WILL GO THE THE OMBUTSMAN .