1 reviews | Active since Jul 2011
Complaint being ignored
<p>I have been trying to get a response from Nedbank for more than 10 days now. No one has phoned me yet wrt my banking fees complaint. You state that you tried to phone me but no one phoned. Now my emails are just being ignored.</p> <p>Also, why have I only just received March 2016's bank statement in the post? The statement covers the period from 25/02/2016 to 29/02/2016. What about March and April 2016? Where are these statements? We are already in the middle of May!</p>
Dear Libby,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Libby,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team