Complaint

Last year when covid hit and we were put under lockdown, nedbank was offering a payment break option to their clients and I opted in. Nedbank contacts me a year later, to request for proof of loss of income of which I advised that I didn’t lose my income, it changed and I opted in for the break. Now my account is apparently in arrears. They debited my account twice last month which I didn’t understand. Sort this out guys you’re messing with my credit profile and it’s unfair! You should’ve declined the break I app**** for instead of coming with this bull**** a year later