KV
Krystal V

1 reviews | Active since Jan 2018

10 Jan 2018, 09:49

Complaint about Private Banking Sector

Good morning,

I am not very satisfied with Nedbank’s service at the moment – Shaakier was looking after my account. And now that he has left I am not getting ANY assistance. I called again this morning and Shaakier's manager is not available. And every time I speak to someone they are passing this on.

I have sent Noeraan about 4 mails and no response.

If you could please get someone to call me as soon as possible that would be great!

My Contact number is: **********

Regards, Krystal

0
Replies (1)
Nedbank
Nedbank's reply10 Jan 2018, 09:56
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team