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nonhlanhla M

1 reviews | Active since Mar 2016

04 Mar 2016, 16:17

complaint about nedbank private banking call centr

I have requested nedbank private banking call Centre to send me my bank statement the whole now. all their staff is ***********, when you join private banking they promise you the world and once you have joined, they will give you problems, I have since requested my bank statement since Monday, I have spent about R200.00 on airtime, everyday calling them, requesting them to send me my bank statement, today is Friday and im still waiting, I guess I have to go queue at the bank when I have private banking.

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Replies (1)
Nedbank
Nedbank's reply05 Mar 2016, 08:14
Official
Hello nonhlanhla17,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team