Complaint

I am extremely frustrated with Nedbank’s lack of response regarding a refund owed to my mother, Lina Florence Zulu a former staff member of the bank. This issue has been ongoing for over three years, despite numerous follow-ups via email.

We have repeatedly tried to get answers, yet Nedbank has failed to provide a satisfactory resolution. It is unacceptable that such a longstanding matter remains unresolved. We are now left with no choice but to escalate this complaint publicly in the hopes of finally receiving the assistance we deserve.

We urge Nedbank to take immediate action and resolve this matter without further delay. This level of service is deeply disappointing, and we expect a prompt and professional resolution.

Nedbank (Ashni Jagathpal, Martin Bila and Nadia Lutchman), please do the right thing!