Complaint: 4V6-5EG-Y5Z/66822

I placed an order for delivery on 24/02 at 17:20, at 17:41 I receive an sms that the order has been successfully delivered, I then call the the Avo help desk at 18:31 only to be informed that the delivery is at the main gate, I am informed that the delivery person attempted to call me, but to my surprise I have no missed calls.I then drive to the main gate to my annoyance there is no delivery, I then call Avo back a copy of times but my phone is ignored, eventually I call again at 19:57 the agent advises me that she will call me back, I am still waiting.