MN
Monica N

1 reviews | Active since Jan 2011

11 Jun 2017, 13:55

Complaint

<p>Upon my bond application it was discovered that I owe NEDBANK, I went to their St George's Mall branch in CPT no debt found on my name I then ask them to put it in writting they refused my bond application was declined. Went another branch same story on after few months I got a call frm NRB Solutions claiming that I had a debt made on 11/07/2000 Client no. ********** 800101 id confirmed wasnt mine spoke to Shaneen Lebenberg who didn't know what the debt was for She assumed maybe it was a furniture account or a loan I told her I did not purchase any furniture on account neither did I make a loan with them at all She advised that I should pay the amount of + - R3000 & I refused to until the advise what the debt was for. on 08/06/2017 I received an sms advising me that the NRR Sherrif Liason will visit my home or work place Ref PLB519732 Sheriff1NQ15 , still dont know what the debt is for and have explained to Shaneen that I will never run away frm my debts because I know they wont fade away especially in my case trying to get a bond. I need this resolved hence i'ts a stumbing block on my way and scared these days to sign or see anyone in our home for safety sake. I need assitance asap fearing reclicled debts that are not mine and end up paying other people's debts.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply11 Jun 2017, 21:32
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team