Complaint
<p>Good day</p> <p> </p> <p> </p> <p>I am very disappointed and hurt on how your staff have treated ME AS A CLIENT.</p> <p> </p> <p>I was made aware of my account being overdrawn via sms, and nobody spoke to me .But that’s fine.</p> <p> </p> <p>I was not aware of this and account got closed .I want to settle the overdrawn amount, but I cannot do that with a closed account and I am 200 km away.</p> <p> </p> <p>The staff are Mr Jubian Naidoo and Andra ,that are extremely rude and inconsiderate .The tone was rather racially motivated and I am under the impression that it was because of race.</p> <p> </p> <p>I need to resolve this please.</p> <p> </p> <p>Luvo Mafunda : Acc : ********** 836</p> <p> </p> <p>Please assist</p> <p> </p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
I had a very positive feedback from Cody at Nedbank.And she assisted and resolved this matter swiftly.Thank you very much and i highly appriciate what you did for me.
I had a very positive feedback from Cody at Nedbank.And she assisted and resolved this matter swiftly.Thank you very much and i highly appriciate what you did for me.
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
