Complaint

<p>Today I wanted to collect my new credit cards from nedbank Randburg. The branch has inytroduced a new numbering sytem to shorten waiting time. I got my number and then waited...waited...waited. After 20 minutes or so I ran out of patience and wanted to complain. But there was nobody to complain to. The branch manager was out for training! </p> <p>I find this highly unaccepatble to keep a customer waiting for a simple thing like collecting new credit cards. I will send another complaint to the Nedbank headoffice. I am also contemplating to close my 2 credit card accounts and move to a better bank. J. Liebing</p>