Complain

Lost my mom last year November so I'm busy assisting my dad with closing his late wife's account since he is visually impaired The service received from Willa Venter its really bad even the way she spoke to her colleagues was really bad treating her as if she doesn't know what she was doing hence she followed all the laid down procedures I know that even if your colleague is doing something wrong or bad you NEVER EVER UNDERMINE HER in front of customers She is ****** the way she looked and spoke to me couldn't even get closer to my dad let alone greet him to give him the documents to sign She has no empathy at all services rendered by her Even if I wanted to open an account with nedbank I would think again after what I experienced with her. She can't even apply the high 5 rule