Collections was debited more. Refusing to refund me now.
Had payment arrangement in place with Nedbank and they still deducted the full installment. This has now caused a big inconvenience for me. Nedbank is supposed to only deduct the payment arrangement and not the full installment. Full installment was supposed to happen following month not the next day. Now collections don't want to refund me. This is is against the arrangement i made with Nedbank.
Helpful (0)
Replies (2)0
Replies (2)
Nedbank's replyOfficial
24 May 2019, 11:14Dear yaya1
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Nedbank's reply24 May 2019, 11:14
Official
Dear yaya1
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
's updateReviewer Update
03 Jun 2019, 11:21I have rep**** to the resolution manager Claudine Pillay twice. I'm not getting any joy.
's update03 Jun 2019, 11:21
Reviewer Update
I have rep**** to the resolution manager Claudine Pillay twice. I'm not getting any joy.