NB
Nitisha B

1 reviews | Active since Mar 2014

17 Jan 2017, 15:16

Collecting Prescribed Debt

<p>I have been receiveing numerous messages from Nedbank / Sheriff saying that my file is being prepared. This debt is more than TEN YEARS OLD. You are in contravention of the NCA sec 126b. Its states that no person may continue collection or reactivation of such prescribed debt. I request this matter be closed IMMEDIATELY and that I recieve written confirmation of this. Should I recieve any calls / messages again regarding collection of the debt I am going to report you to the relevant autorities ie. NCR and LSSA</p>

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Replies (2)
Nedbank
Nedbank's reply17 Jan 2017, 15:28
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

NB
Nitisha B's update19 Apr 2017, 08:01
Reviewer Update

I have received yet another SMS and Email from Nedbank stating the following:

Dear MISS NitishaBalkissoon Message from Attorney Groenewald Lubbe as we have sent you Several Sms, advising you we have not received your payment for April 2017 as you promised in a recorded telephonic conversation.

We have attempted to call you, however received no response. We have no option but to hand your matter to Attorneys Erasmus to proceed to contact your Human Resources Division TODAY to arrange a payment plan with them against your Salary.

Failure to contact us has resulted in the above and your account will be handed to the Attorney Erasmus making you will be liable for all Attorney and Client Fees. If the Attorney Erasmus is not succesful at your place of work then the Attorney will proceed to serve the legal notices at your home, to remove your Movable Assets and proceed to a Sale of Execution to recover the monies owing.

Your Account Reference ********** 014 Call Centre numbers ********** 118 or ********** 864 or ********** 325

I DID NOT AGREE /PROMISE TO MAKE ANY PAYMENTS ON THIS ACCOUNT

On my previous compliant this was the feedback I recieved:

Account Number ********** 014/TPF27073 is active with Nedbank Retail Recoveries.

The Current Balance is R12,344.53

We are unable to be retrieved Judgement Documentation , as these are only kept for a period of 5yrs.

We have attached an archive statement (which is unfortunately not the best quality).

I have forwarded the statement which was sent in 2014 (as the balance has not changed) as well as, if I re-scan the document, it will not be visible.

Client had two current accounts, whereby account number ********** 867/TPC14465 is closed.

Judgment was granted in the Johannesburg Magistrates Court under case number 56842/09,therefore prescription falls away

Regards



Robin van Niekerk

Resolution Manager | Client Experience | Nedbank Limited

90 Bram Fischer Road Durban 4001 | Kwa Zulu Natal South Africa

t +27 (0)31 ********** f +27 (0)31 ********** Email : **********

Website: www.nedbank.co.za

There has been no documents went to me to prove such a judgement. There was never summons issued to me as well.

There has never beem a judgement on my name for this account and therefore it has precribed

This needs to be resolved IMMEDIATELY and STOP send me threatening sms's and emails