CLUELESS AND USELESS BANK

Today I called ********** 000 and asked specifically to be connected to department where I can open an offs**** account. I had to wait 3x10min and every time the person tells me that I am not in the correct department. This happens today 3 time, 1.h30m full waste opf my time and money. every time I phone Nedbank. Their consultants are not able to speak English and do not care for client service. Nedbank must pay me R500 back for the wastage.