Closing Bank Early and not Informing clients

After waiting for 20 minutes outside Nedbank Cape Town station without any form of communication from staff except for the security guard, who clearly did not even have any valid reason why the bank was closed, Two people were able to go inside the Bank and we were told they were closed and we will only get assistance the Next Day.<br> <br> I remember that banking hours were 'extended', yet they close before the time and none of the staff members bothered themselves to come out and explain to frustrated clients why there were not getting assistance.<br> <br> This was clearly the most poor service i have ever experienced at nedbank,firstly people do not stand on a queue for no reason, And for the fact that we are clients, someone should have taken time to come out and inform us, they were closed.<br> <br> Thank You Nedbank for making things happen.<br>