CS
Cindy S

1 reviews | Active since Apr 2010

04 Jun 2017, 09:57

Closing bank account

<p>I have been a prestige client of Nedbank for over 20 years.</p> <p>My info was accessed and used to secure loans. Nedbank at no time gave me the opportunity to investigate or check out their allegations - they just closed my account. All my debit orders bounced, there was money on my account, investment account and credit card. I can access none of that. I am receiving accounts on the credit card saying I owe money???</p> <p>My account has been closed - with my money - yet I must pay for a credit card I cannot access? Who has been using that card? Now I am liable.</p> <p> </p> <p>I will never bank with them again and have opened a case of ***** and tampering against them.</p>

0
Replies (4)
Nedbank
Nedbank's reply05 Jun 2017, 07:43
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

CS
Cindy S's update12 Jun 2017, 10:14
Reviewer Update

My recent post stating Nedbank Mafia type style has been deleted by HelloPeter at the request of Nedbank. Proves my point and re-iterates the response received by CEO Mike Brown and his secretary that I must accept their behaviour and move along.

Where is my money from my 32 day account? This money will be used to settle the R600 odd credit balance.

You have stated the cheque account balance was rescinded to Dial Direct.

CS
Cindy S's update12 Jun 2017, 10:38
Reviewer Update

Kindly state where the money from my 32 day account is?

You have made reference to the cheque account only.

CS
Cindy S's update13 Jun 2017, 11:37
Reviewer Update

A letter of demand on your Nedbank credit card has been posted by registered mail. Please collect. Call ********** .

This is your response to sorting out your error?

Still no feedback about my 32 day account.

Mafia Banking.