DB
Dylan B

1 reviews | Active since Mar 2009

01 Jul 2015, 08:56

Closed new account

I opened my new business account ***at the goodwood branch and asked to have my card sent to the branch in town close to where i work. When i got the notification it was sent to the wrong branch and the consultant said that they will order new once and then reverse the charges. When i collected my cards i had to transfer R100 to activate the account. This account was also registered with SARS which was a huge effort already. Its a start up company so no funds flowing as yet... i paid another R100 a month later just incase of fees etc. then i got a notification that it's overdrawn. i mailed the business banker to question and after the fees was reversed i got a statement showing all well, then a few days ago i got a notification that my account was closed, not even a call to find out what was going on. I would like this account to be re-opened for my business use. This is not acceptable service and not my first business account with nedbank???? other one is open over 4 years. in my personal capacity i have a hl and platinum account with nedbank???<br> note my cell number is ***

0
Replies (1)
Nedbank
Nedbank's reply01 Jul 2015, 10:06
Official
Hello dillyboy,

Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team