MS
Mafika S
1 reviews | Active since Aug 2015
04 Sept 2015, 05:58
Closed account left active
Nedbank quickly responded to my complaint of being charged for unpaid debit orders on an account that was supposed to be closed.They promissed to look into the complaint and meet me halfway.They question my use of the account after it was supposed to be closed.I indicated that it was their instruction that I should use the old card until I receive a new one after five dsys.I am still awaiting their recommemdation to resolve my complaint
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Nedbank's replyOfficial
04 Sept 2015, 08:25Hello sibiya.ben@,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply04 Sept 2015, 08:25
Official
Hello sibiya.ben@,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team