LC
Lionel C

1 reviews | Active since Nov 2016

25 Nov 2016, 10:20

Close Milnerton Branch

<p>This is honestly the worst branch I have ever been too, walk in manager was not friendly, not helpful, did not even try accomodate people in the equiries que, even an elderly lady. The other staff are just as terrible, I don't think the staff want to be there, they are slow and don't care with customers, and when it comes to lunch they didn't even try help alleviate the long enquirers , she just stapled a few papers then waited till the time and left. In that room there were just staff sitting around. This is a terrible branch with useless staff and gives Nedbank a bad name. I am not one to complain but I was just picking up a card, Nedbank should do checks on their branches to see what is going on. </p>

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Replies (1)
Nedbank
Nedbank's reply25 Nov 2016, 11:47
Official

We value you and take your concerns to heart. An investigation will be conducted, and a resolution manager will be in touch.

Best regards

Client Experience Team