PB
Patrick B

1 reviews | Active since May 2013

28 Nov 2016, 12:14

Close Business Account

<p>Good day, I did not even go through the hassle to try and contact Nedbank to close my business account as the service is pathetic and Im being fed lies anyways, So please contact me , Im closing my business account at Nedbank due to pathetic service from most of the staff. Hopefully It wont take another 3months for you to get back to me. Shortly my personal and credit accounts will be moved to another bank that actually gives service. Waiting for your call. 12:14pm 28th November 2016.</p>

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Replies (3)
Nedbank
Nedbank's reply28 Nov 2016, 12:43
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

PB
Patrick B's update30 Nov 2016, 14:16
Reviewer Update

hahahaha you guys are a joke, you only called me a day later, and said you will get back to me, knowing the pathetic service you give me since opening my account , I went to nedbank and closed my account, my personal account I withdrew all of the cash into my new account from another bank that actually provide a service. Guess what Im still waiting for a response from a Nedbank representive that called me yesterday at 09:06 29 November 2016. Wow level of service from Nedbank is really bad, oh and meanwhile in bank to collect my shopper greenback card , there was 2 people that complained in your waterfront bloem branch about poor service haha. I hope someone replies or calls me I would like to hear your comments. Peace out !!

Nedbank
Nedbank's reply30 Nov 2016, 15:07
Official

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards

Client Experience Team