Clearing of a cheque

We opened a club account with Nedbank last week the 2nd of September and we deposited a cheque. We mentioned that we would like the to be cleared as we wanted the money same day. The cashier said we must come back the following day which we did. The cheque was still no cleared and we went back there today with the hope that it is cleared and we were told we must come back on monday. That is not fair as we are using R150 a day to transport 2 members to the branch.