Claim we are in arrears on our bond

<p>We have an access bond with Nedbank, with the monthly payments automatically paid from our current account. The bond has been running since 2010.</p> <p> </p> <p>Out of the blue a few months ago I get an SMS saying I am in arrears on the account. However, the online statement shows that there is money available to be drawn. When I query this, I am told that I made a withdrawal of R8000 rand a few weeks prior.</p> <p>When I dispute this, I get told that I had been drawing off excess from the access bond in between my monthly payment, and the automated interest deduction a few days later. As a result I had overdrawn the account and attracted penalty interest.</p> <p>I show that only one such withdrawal took place, for about R1000, and it could not possibly have attracted R8000 interest. Then I am told that actually, there was an automated recalculation of the account (6 years into its operation?!?) and that it turns out I had been underpaying all this time or something.</p> <p>I ask to see a full statement of the account, from inception, so that I can verify the calculations. This was 8 weeks ago and nothing is forthcoming, other than lawyers letters, and a refusal to let me sell my property until the arrears is settled.</p> <p>I will happily pay if there is an outstanding amount - but between the lies and obfuscation and refusal to show me the full account history I think I am being *****ed.</p>