Claim ignored

<p>Have a MFC Tyre & Rim cover and on the 9/11/2016 had a tyre puncture which resulted in the tyre being completely damaged. I emailed a claim on the same day of the incident and further made a number of calls trying to follow up on my claim but my call was transfer everywhere except the department I was calling, mind you this is the number on the policy book I was sent.</p> <p>Sent another email but nothing.</p> <p>Not even a sms confirmation of my claim. </p> <p>I had to buy a new tyre because I couldn't drive with a spare tyre for long. It is ridiculous buying something you expect to be covered by your insurance. The worst is how they don't get how important tyres are and should have urgency on their customers claims.</p>