AT
Anthony T

1 reviews | Active since May 2015

22 Dec 2016, 13:26

Cheque Card Collection Nightmare

<p>I recently changed to Nedbank and opened a cheque account. As with most banks, it gets delivered to the branch and you need to return to collect it. I must say, I am beginning to think that I made a mistake because I sat 40 minutes, just waiting there.... This"queue system" of them doesn't work... Spend some time at Capitec and then you will see a working system. It was terrible. Your waiting time. The staff was terrible to say the least</p>

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Replies (1)
Nedbank
Nedbank's reply22 Dec 2016, 13:37
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team