MS
ME S

1 reviews | Active since Oct 2016

28 Oct 2016, 19:15

CHEQUE ACCOUNT RATING / C TO G IN A JIFFY!

<p>My Business start trading actively Last year 2015 June</p> <p>Business account 4 years old</p> <p> </p> <p>Debtors payments to Business was not cleared in time for both my Medical payments and two cellphone contracts to go through</p> <p>Nedbank send back the payments.</p> <p>The moneys cleared the next day</p> <p>And the account was in credit.</p> <p>They did not only send back the payments but degrade my account from C to G in a Jiffy!</p> <p> </p> <p>THIS ACTION LEAD TO THE CLOSING OF 9 OF MY BIGGEST SUPPLIER ACCOUNTS!</p> <p>AND I DO NOT THINK THIS IS THE LAST</p> <p> </p> <p>We are in line to get the 2 biggest pump Agency's in South AFrica! And this had and still have a negative influence on my chance of expanding the business because of this action of Nedbank Richards bay.</p> <p> </p> <p>If this was a regular thing every month I would have understand Nedbank Richards bay's reaction to give me over to the Credit Burea. But this was the first time in four years!</p> <p> </p> <p>This action of Nedbank Richards bay damaged my credibility as well as the Company's credibility and left a permanent scar to the Company!</p> <p> </p> <p>Nedbank Richards bay</p> <p>I do hope you have received your goal</p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply29 Oct 2016, 08:28
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team