RT
Rachel T

1 reviews | Active since May 2012

29 Jun 2017, 13:32

cheque account

<p>Hi</p> <p>I had a nedbank account with overdraft of R14000, then I got and reached mutual separation agreement with my employer as I wanted to focus on my health. Then sent their lawyer to contact me, and they requested for sick and unemployed documents which were forwarded to them. Today their lawyer contacts me on whatsapp with summons, court and judgement stories which was never mentioned before. How will I be certain that I'm chatting with attorneys? Since it is a legal matter I never knew that attorneys chat with defendants. I thought the insurance deducted from my monthly payments would cover the outstanding as I have given the they needed.</p> <p> </p> <p>Regards</p> <p> </p> <p>Rachel</p> <p> ********** 645</p>

0
Replies (1)
Nedbank
Nedbank's reply29 Jun 2017, 13:49
Official

Dear Rachel

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team