Charged HonFees on my account

Hello Peter<br> <br> I have been a Nedbank account holder since 2008/2009 when I was a student. A few years back I upgraded my account to a Savvy account but the charges were too high so I recently changed to a Savvy Bundle Account which supposedly has a once off maintenance fee of R169. This account comes with an overdraft facility which I politely declined as I did not want to spend money I do not have.<br> <br> A few days back I was transacting, please note that I have a Nedbank in-contact service that continuously updates me of my balance after every transaction so when I make purchases I know how much I still have available. A few days later DR's started coming off my account and my account was overdrawn and Nedbank charged me R90 Hon Fee 3 times.<br> <br> I called the call centre and they advised me that I made purchases when I did not have money. How is that possible? I get an sms after every transaction so I always know exactly how much I have and also I did not give Nedbank the right to allow purchases on my card when there is no money.<br> <br> I would like a refund for the R270 deducted from my account and also whoever activated a \buy without money"on my card to remove it.<br> <br> Thank you"""