TM
Tawanda M

1 reviews | Active since Sept 2012

02 Dec 2015, 18:02

Charged for Payment Protector Insurance

I am getting charged for PAYMENT PROTECTION INSURANCE on my credit card when i do not remember signing for this? Who authorised you to put this insurance on my credit card?<br> <br> I even tried calling the call centre and i was transferred endlessly between departments.<br> <br> Please cancel this. I already have my insurance elsewhere. <br> I am disappointed by service. Time to close this credit card facility like i did with my current account i suppose.

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Replies (1)
Nedbank
Nedbank's reply03 Dec 2015, 08:08
Official
Hello tmhuri,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team