Charged for cash deposit

On the 9 January 2016 I was charged over R3000 for a cash deposit transaction on the Nedbank KEYONA bundle account. When I queried this, I was told the fee structure changed for 2016 on the Keyona account. I was astounded as there was NO communication recevied about changes to my account, hence pursuing the cash deposit transaction on the 8 January 2016. <br> <br> Upon further inquiry, I still do not find anything that validated the cash fee charged to me. <br> <br> In Nedbanks 2016 brocure, the KEYONA bundle account stipulates that your first 8 Nedbank transactions OF YOUR CHOICE ARE FREE AND INCLUDED IN YOUR MONTHLY FEE OF R50.00 and thereafter pay as you use charges and fees apply. <br> <br> I fail to understand why Nedbank refuses to refund monies taken from my account without any validity thereof. THIS IS UNACCEPTABLE!!