Charged for an account i dont have

After months and months trying to open a business account with Nedbank I was eventually contacted. I was told to go into the branch to do Fica or whatever. I told them I don't have time to do that and that they need to send someone to see me. I heard nothing for months. Today I get a sms telling me my account is overdrawn!!!!!!<br> <br> I don't even have an account number let alone a banking card yet I owe Nedbank money!!!!!!???<br> I called them and got told the money is for a card, I don't have a card so how can Nedbank charge me for something I don't possess???<br> <br> Nedbank get your story sorted, I thought FNB was bad, I haven't even started banking with Nedbank and they are already driving me mad<br> <br> PATHETIC!!!!