change of email address

<p>My email address has changed. I have phoned Nedbank to effect this change numerous times. There is shockingy no central office that handles contact details for clients. On the last occasion I was put through to every department individually to ensure the email address is changed with every department. This took quite a painful effort from my side, wasting precious hours. After all this I have just received a statement still sent to the old address. I cannot believe your incompetence. ALLLLLL correspondence and statements need to come to my new address, PLEASE. </p>