Change of details not captured

On 11 Jan I was informed by Rudi Coraizin that my ID number is incorrect on the system and needs to be changed before I can register for online access. I emailed to [Email Removed] and faxed to fax to *** the completed forms and requisite documents for 'change of details' so that I may register for online access service. Nothing came of it.<br> <br> On 3 Mar I forwarded this email to [Email Removed]<br> <br> I received a confirmation email indicating that it has been forwarded to processing division.<br> <br> On 8 Mar I receive an email to call in for security verification. I do this the same day.<br> <br> It is now 17 Mar and I still cannot register on the system as I presume these change of details have still not been captured.<br>