CZ
Carlien Z

1 reviews | Active since Feb 2013

11 Dec 2016, 17:50

CHANGE MY PERSONAL DETAILS TO 15 YEARS AGO DETAILS AND NOW I MUST FIX IT

<p>There was some money that was paid into my business account, when I wanted to follow-up they kept on telling me my address that I gave them is incorrect. When I went to the bank a few days later, I asked the lady at the counter what address do they have for me as my residential address. It was an address that I had 17 plus years ago in Empangeni. I have moved to Pretoria 15 years ago. When they opened my business account they took all the fica documents for my home and work address. Now they want me to go and fix it. Who's mistake is it? Where is the scanned FICA documents that went in with my application?</p>

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Replies (2)
Nedbank
Nedbank's reply11 Dec 2016, 22:33
Official

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply11 Dec 2016, 22:33
Official

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards

Client Experience Team