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Shakib S

1 reviews | Active since Feb 2011

29 Jun 2015, 18:55

CFC Account

Hello<br> <br> Not sure who to complain to anymore . Our company currently has a CFC Dollar account which was opened for us over email . However it seems this account type is foreign language to all Nedbank Branches and anyone else as a matter of fact that works for Nedbank. I don't have proper access to this account nor do I have a card or anyone who has been assigned to assist. It seems whoever I contact or call the call center they have a different answer each time.<br> <br> As a result of my frustrations I requested to remove all my funds from this account and transfer them over to my current account , after several emails and several days they manage to transfer a sum of what i asked and still not what I need. <br> <br> All I'm asking for tomorrow ,once someone competent can deal this matter, is for all the funds from my CFC account to be moved with the spot rate of tomorrow into my nedbank current account. <br> <br> Once that's done please close this account and don't offer it to anyone as its a waste of time.<br> <br> <br> CFC Account No: ***<br> <br> Current Acc No: ***<br> <br>

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Replies (1)
Nedbank
Nedbank's reply30 Jun 2015, 08:02
Official
Hello hbscorp,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team

Best regards,