CELLPHONE NOTIFICATION - TERRIBLE SERVICE AND STILL NOT WORKING

<p>i have a young professional account with Nedbank and recently took a credit card with them. Since i took the credit card, i stopped receiving SMS notifications on my accounts activities. i wrote to my private banker who tried but failed to assist me. he then said he would escalate the query to the manager who was to then revert back. all i keep getting is that "we are looking into it" or we do not know what the problem is. At some point they said i must speak to my network provider as their system shows i "should" be getting SMSes.</p> <p>As it is, i get SOME and VERY few notifications and i receive them HOURS later. the SMS are not immediate and are not accurently reflecting the balance in my account.</p> <p>can this issue be solved URGENTLY please, we are fast approcahing festive seasons and do not want to be a victim of ****s bcz i wont know whats going on in my account. </p> <p>this has been going on for OVER 3 MONTHS now.....</p>