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Grace R
1 reviews | Active since Aug 2016
25 Mar 2019, 16:22
Cellphone banking not working for weeks!!!!
I have been experiencing problems with my Nedbank cellphone banking for the past few weeks and whenever I call the Nedbank call centre they are telling me to give it some time and try later but I'm still getting the same error.
The frustrating part is I don't want to use internet banking because it's time consuming. I CAN'T KEEP CALLING NEDBANK CALL CENTRE AND BE GIVEN THE SAME PATHETIC EXCUSE!!
Helpful (0)
Replies (3)0
Replies (3)
Nedbank's replyOfficial
25 Mar 2019, 16:25Dear Grace
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
Nedbank's reply25 Mar 2019, 16:25
Official
Dear Grace
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
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Grace R's updateReviewer Update
27 Mar 2019, 13:48I missed a call from the Nedbank disaster centre and they left me a voicemail. Been calling the number that they left on the voice mail since yesterday and NO ANSWER!!! HOW FRUSTRATING!!
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Grace R's update27 Mar 2019, 13:48
Reviewer Update
I missed a call from the Nedbank disaster centre and they left me a voicemail. Been calling the number that they left on the voice mail since yesterday and NO ANSWER!!! HOW FRUSTRATING!!
GR
Grace R's updateReviewer Update
28 Mar 2019, 10:40Replying to my complaint on Hello Peter and not contacting me as a customer directly to resolve my query is not helping!!!
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Grace R's update28 Mar 2019, 10:40
Reviewer Update
Replying to my complaint on Hello Peter and not contacting me as a customer directly to resolve my query is not helping!!!