CC ***** - NO SUPPORT

There were 3 ********** transactions on my credit card on Tuesday 7/7/2015, & on that evening I immediately called Nedbank ***** line, & cancelled my cc & received a reference number & was advised to go in to my nearest branch to get the necessary paperwork.<br> After an hour in my nearest branch on the bank phone, 6 calls to the ***line, & then another hour in branch, i have yet to receive the affadavit paperwork to get my refund on the ********** transaction.<br> I received a call on Monday from a very helpful manager in Nedbank Northgate advising that someone would be emailing the paperwork to m e, but 9 days on & I am no further forward.<br> <br> The amount that I have been de*****ed by is not millions, but the principle is that it is my money, & it should be refunded to me.