catastrophic service to clients

<p>So much for being a loyal customer.....the guys who work for nedbank newtown junction branch, ai nor they need further training or they just dont give a damn about their customers, long story short i went for my bank statement firstly it was the issue with their printer in the video call room...it didnt end there after waiting for almost an hour for a simple bank statement....i was still addressed by a very impatient gentleman (not so gentle in this case) whom i prefare not to name, as he claimed infront of me when asked by his colleague to assist me that he was GOING ON LUNCH HE CANT HELP ME!.. and yet again he printed and gave me a incomplete bank statement despite being given clear instructions by me...i hope this massage reaches the top management and i hope steps will be taken to address the matter...</p> <p> </p> <p>thank you indvance</p>