***** case

We reported a ***** case on January 29, but it remains unresolved. After following up, we were informed that the bank may require an additional 21 days. This prolonged process is taking a toll on my father's health, and the lack of urgency is concerning.

Furthermore, the early detection team should have flagged the suspicious activity given the significant change in financial trends. Instead, we're being passed around, incurring additional expenses. It's frustrating and feels like incompetence is hindering the resolution.