*****case

1stly I was ****med an amount of R2500, somehow Nedbank was careless with my money and it got ******. Now the investigation process lasts 9 weeks and during that time, you can't access either your digital App and your bank card does not work. When I go to the branch for assistance, they tell me they do not deal with ***** cases, I need to phone Nedbank *****line. When I phone Nedbank *****line, they make me hold on the line while they check who the investigator assigned to my case is. I wait 30min and the line cuts. This happened 4 times and no ones cares to phone back or give updates. I'm so very disappointed with Nedbank.