Careless consultant

I went to the Enquiries department at the Fourways branch. Verification and authorization had to be done in order for them to help me with my specific enquiry (which I anticipated and was totally okay with) , however the consultant who was assisting me was so unprofessional and did not care to protect my privacy. During the verification process I was told to take a seat as it may take a while. The consultant did not go to the back as I’ve previously experienced but instead she carelessly spoke about my private information in front of other clients and I could hear every detail from my seat. I expressed to hear that she acted unprofessionally and I was unhappy. Protection of personal information is imperative especially in the financial industry. I’m truly disappointed